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Point of Sale

Point-of-sale platforms built for licensed cannabis retail: compliant checkout, inventory that reconciles to seed-to-sale systems, and state reporting. The POS is the anchor purchase of a dispensary's tech stack — most other tools integrate with it, so the choice shapes everything downstream.

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A cannabis point-of-sale system is the checkout software a licensed dispensary or delivery operation runs on, and it does more than ring up sales. Because every retail transaction has to be reported to a state track-and-trace system, the POS sits between the register and the regulator: it holds package-level inventory synced to Metrc, BioTrack, or whichever system a state runs, decrements that inventory in real time as products sell, and reports the transaction on the schedule the state requires. It also enforces rules unique to cannabis retail — daily purchase limits by product type and potency, medical-versus-adult-use pricing and tax logic, and age or medical-card verification before a sale can complete. A POS that can't talk to the state's system isn't usable in that state.

Start with the states or provinces the business operates in and confirm direct, current integration with that jurisdiction's track-and-trace platform — not a manual CSV workaround. Look at how the system handles multi-location inventory and reporting if there's more than one storefront, and how it manages compliance changes: purchase-limit rule updates, new label or tax fields, and API changes from the state should roll out without the retailer doing custom work. Weigh hardware compatibility (scanners, scales, card readers), integration with existing payment processing, and reporting for accountants and auditors. Ask specifically about downtime history around state system outages, since those are common and a POS's fallback behavior matters as much as its normal-day features.


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Questions about point of sale

What is seed-to-sale tracking and why does dispensary POS need it?
Seed-to-sale tracking is the state requirement that every cannabis package be traceable from cultivation through final retail sale. Dispensary POS systems need direct integration with the state's tracking platform (Metrc, BioTrack, or similar) so that inventory received, sold, or destroyed is reported automatically rather than logged by hand.
What's the difference between Metrc and BioTrack?
Both are state-contracted track-and-trace platforms, but a state uses one or the other, not both, so the distinction that matters is which system your state runs. Metrc is used by most states; BioTrack, LeafData, and a few other platforms cover the remainder. A POS vendor needs a working, maintained integration with your specific state's system.
Can a cannabis POS enforce daily purchase limits automatically?
Yes, and it should. State purchase limits (e.g., grams of flower or milligrams of THC per day) are usually checked against the customer's purchase history in the track-and-trace system at checkout. A compliant POS blocks or flags a sale that would exceed the limit before it completes.
Does dispensary POS handle medical and adult-use pricing differently?
It should. Medical and adult-use sales often carry different tax rates, purchase limits, and product eligibility in states with dual programs. A POS built for that market applies the correct ruleset based on the customer's verified status rather than requiring staff to calculate it manually.
What happens at checkout if the state's track-and-trace system goes down?
Track-and-trace outages happen periodically and vary by state in how they're handled. Some POS systems queue transactions locally and sync once the state system is back; others restrict sales until reporting resumes. This fallback behavior is worth confirming directly with a vendor rather than assuming.

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