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Routing, dispatch, and fleet software for licensed cannabis delivery: driver tracking, manifest compliance, ID verification at the door, and proof of delivery.

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Cannabis delivery runs on rules that generic last-mile software was never built for. Every drop-off is a regulated transaction: drivers need a live state manifest — a Metrc transfer manifest in most track-and-trace states — that accounts for exactly what's loaded on the vehicle and reconciles with what's actually delivered. Age and ID verification has to happen at the door, not just at checkout, and the software needs a timestamped record of it. Vehicles typically carry a hard inventory cap set by state rule, so routing has to respect load limits, not just distance and traffic. Delivery zones are drawn by license and municipality rather than drive time, and proof of delivery — signature, photo, or barcode scan — has to survive a compliance audit, not just settle a customer dispute.

Start by deciding between a cannabis-built delivery platform and a general route-optimization tool that has added a cannabis vertical: the cannabis-built option usually ships manifest and ID-verification workflows by default, while a general platform may need custom fields to match state rules. Either way, check how deep the integration actually goes — a tool that only exports a CSV isn't the same as one that writes compliant manifests straight into your POS or track-and-trace system. Confirm state coverage directly, since delivery rules differ by state and sometimes by municipality, and match the platform to your fleet size and delivery model, since a two-driver dispensary and a multi-hub operator need different dispatch tools, and running in-house drivers versus a delivery marketplace changes which features matter most.


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Questions about delivery & logistics tech

Is cannabis delivery legal in every state?
No. Cannabis delivery legality follows each state's broader cannabis laws and licensing rules, and it varies even among states with legal cannabis — some license delivery only for medical patients, some allow it only through licensed retailers, and some prohibit third-party delivery services entirely. Always confirm current state and local rules before relying on any software vendor's compliance claims.
What makes cannabis delivery software different from regular route planning?
Cannabis delivery software builds in the compliance layer that regular route planners skip: state-required manifests (often synced to a track-and-trace system like Metrc), in-app ID and age verification at drop-off, per-vehicle inventory caps tied to license limits, and timestamped proof of delivery that can hold up in an audit — on top of standard routing, dispatch, and driver tracking.
What is a delivery manifest, and what is a Metrc transfer manifest?
A delivery manifest is a state-required record of exactly what product is loaded onto a delivery vehicle, generated before it leaves the licensed premises. In states that use Metrc as their track-and-trace system, this is typically a Metrc transfer manifest, which logs the products, quantities, and destination, and must reconcile with what's actually delivered at drop-off.
Can a dispensary use a general routing tool instead of cannabis-specific delivery software?
Some do, especially general last-mile platforms that have added a cannabis delivery vertical with age-verification and proof-of-delivery features. But a general tool may not natively generate state manifests or sync to a track-and-trace system, so retailers often need to layer in manual compliance steps or confirm the vendor's cannabis-specific features actually cover their state's rules.
What integrations matter most for cannabis delivery software?
The integrations that matter most are your point-of-sale system, so orders and inventory sync automatically; your state's track-and-trace system, such as Metrc, for compliant manifests; and payment processing built for cannabis. Integration with your online-ordering or menu platform also matters if delivery orders originate outside your POS.

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